If you need to see the doctor, but feel too ill to come to the surgery or are housebound, please wherever possible, make your request for a visit before 10.00am. This will enable the doctor to plan his rounds more effectively. The receptionist will ask you for details of your name, address, telephone number and age. They will also ask you for some idea of your problem. This information is needed by your doctor to establish who needs to be visited first. Home visits are for the terminally ill, elderly housebound and for those patients where medically justified. Home visits are at the discretion of the doctors and are not an automatic right and will not be entertained on social grounds (eg. lack of transport, finance issues, child care issues etc). All children should normally be brought to the surgery.